I have a HP Pavilion 15-p043cl notebook that has a broken hinge and back cover. I suspect the rod that goes up the back panel snapped and broke through the cover, leading to the broken hinge cover on the bezel. I purchased a new back cover and hinges, but need a new bezel to complete the system. I ordered the bezel listed in parts surfer, but it is apparently for the non-touchscreen version. Can somebody direct me to the bezel that works with the touchscreen version of this notebook?
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
I Work for HP
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