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NathanT Student
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Broken hinge on HP ENVY TouchSmart M7-j020dx

HP ENVY TouchSmart M7-j020dx
Microsoft Windows 10 (64-bit)

I have an HP ENVY TouchSmart M7-j020dx, and the hinge on the left side has broken loose and has made the plastic casing bulge upward everytime the laptop is opened.  How can I have this repaired?

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Retired Omar-E
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Broken hinge on HP ENVY TouchSmart M7-j020dx

@NathanT

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

I Work for HP
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Broken hinge on HP ENVY TouchSmart M7-j020dx

HP must stand for Hinge Problem.

 

Cmon HP repair our units with your design flaw.

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