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Broken laptop hinge, right
05-30-2017 10:04 PM

So I also have a broken laptop hinge. I have tried the help line, Best Buy (the orignal vendor), amazon for replacement parts and in the end I have been unable to get any assisitance. I am desperately hoping to find an assist and ge tthe hinge fixed since I have innumerable files that I cant risk losing to the trnafer process. Is there anyone that can get me a repair slot (i will pay) withth the HP product folks so they cna fix this hinge?
05-30-2017 10:42 PM

Fwiw-anyone with files they can't lose should have an external USB hard drive for backups. Any machine can have a hard drive failure at any time taking your files with it.
When you say you have tried the help line-is that HP support number? If they can't get you fixed up there may be no parts available.
What is the full Model or Product number of the laptop?
https://support.hp.com/us-en/document/c00033108
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05-31-2017 03:41 PM

I checked HP Partsurfer- no parts available. Enter your Product number without the #aba. Enter it as VM085UA to get the part number of hinge and look for it online-Amazon or eBay usually has a source.
http://partsurfer.hp.com/search.aspx
https://www.amazon.com/Sparepart-LCD-Hinge-Kit-486558-001/dp/B003D3IVB6
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