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Tonyeng1 Student
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HP Recommended

Broken left hinge

HP ENVY TouchSmart 17t
Microsoft Windows 10 (64-bit)

Purchased in April 2014 directly from HP. Producy number is E1P14AV.

 

Like many others have experienced, the left hinge has broken.

 

Will HP repair this defect?

 

Tony

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Retired danny-r
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Message 2 of 2
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HP Recommended

Broken left hinge

@Tonyeng1

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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