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mokp Student
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Broken screw slots in the bottom body.

HP envy j110tx
Microsoft Windows 10 (64-bit)

It would be kind if someone can help me in providing information on this issue.

 

I have an envy j110tx, I had dropped the laptop once, since then when ever i open my display the lower panel splits open as shown in figure 1. The screws at the bottom shown in figure 2 does not get tight and keeps rotating when tried to tighten. I can also hear some noise of plastic part broken inside the laptop and i think the slot where the screw sits is broken. I guess the lower pannel has to be changed, i would like to know the avaliability and the cost of the spare. Thank you in advance!

 

figure 1

 
figure 2
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HP Recommended

Broken screw slots in the bottom body.

@mokp

 

System, one of:

"HP envy j110tx" (3)

 

Find your  Product Number

 

Try using Parts Surfer

  • Supply the search box with your computer's Product number, or even better the Serial Number
  • See if you can find the part in the BOM (Bill of Materials) list - "available" parts for order have a little box next to them.

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

You can also open the Driver page for your computer > click Product Home Page >

User Guides > open the Service and Maintenance guide for your system

 

Example for the HP 15 model > Service and Maintenance Guide

 

Chapter 3, Page 19 > Major Components > #17 > Page 23

 

(17) Base enclosure (includes 4 rubber feet, battery lock latch, battery release latch, and RJ-45 cover)

Part Number: 720534-001

 

Chapter 3, Page 28:

Screw Kit  720560-001

 

 

Parts may be available from

HP Parts Store

 

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Click the "Thumbs Up" on that Post.

 

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Kind Regards,
Dragon-Fur
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