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Ty504 Student
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HP Recommended

CQ57 won't reinstall Windows 10

Cq57
Microsoft Windows 10 (64-bit)
Every time I do an clean install it goes to 1% and restarts with an Windows could not complete install failure can I use Windows 8.1 download from website to downgrade
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Master's Graduate Master's Graduate
Master's Graduate
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HP Recommended

CQ57 won't reinstall Windows 10

Hello @Ty504

 

 

To check Windows 10 compatibility for the notebook the first thing I would do is visit the HP Windows 10 Upgrade site and put in your product number. This will let you know if HP has tested this notebook or not.

 

http://www8.hp.com/us/en/ads/windows10/upgrade.html

 

 

If the notebook is compatible with Windows 10 and came with an earlier OS (7,8,8.1) you can reinstall the original OS using recovery media then upgrade.

 

If it is not comp. w/ Win10 then it is suggested that you keep the original OS that the system came with and upgrade at your own risk as not all drivers/programs may function normally.

 

 

 

I am an HP employee.
Make it easier for others to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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