cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
rajaalbert
Level 1
7 2 0 0
Message 1 of 4
156
Flag Post

Can I get my orginal OS back

HP Recommended
15-r036TU
Sir my friend deleted my original windows 8.1 OS My notebook is 15-r036TU, can i able to get it back if i can , please direct me to get it
3 REPLIES 3
Mumbodog
Level 12
12,390 12,178 582 1,542
Message 2 of 4
Flag Post
HP Recommended

Depends on how it was deleted.

 

See this page

 

http://support.hp.com/us-en/document/c03489643#notebook

 

 

You may have to use the HP recovery media DVD/USB, did you make it?

 

If Not,

 

You can order HP recovery media below, or call HP on the phone to order 1-800-474-6836


http://support.hp.com/us-en/document/bph07143


 

 

.

 

 

Was this reply helpful? Yes No
rajaalbert
Author
Level 1
7 2 0 0
Message 3 of 4
Flag Post
HP Recommended
Sir I called the phone number you mentioned but it is not exist please help me to get that CD and I want to know is it costs ?if its tell me how much and I also want to know can I able get it from nearby HP support service centres
Was this reply helpful? Yes No
Mumbodog
Level 12
12,390 12,178 582 1,542
Message 4 of 4
Flag Post
HP Recommended

Here are all the phone numbers

 

 

https://softwaresupport.hp.com/support-contact-information

 

 

 

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation