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Tutor
Posts: 10
Member Since: ‎12-26-2008
Message 1 of 5 (7,770 Views)
Accepted Solution

Can not create recovery disk

I just bought this laptop friday CQ50-142.  Today I wated to create the recovery disks for it.  I go though the steps that stated in the flier that came with my laptops paper work.  When I try to create the recovery disk I am getting this error. "A set of recovery discs has been created for this PC. Only one set is allowed per PC." I have never setup a set of recovery disks for the laptop.  I do not know I am getting this error. 

 

How do I create my recovery disks? 

 

Thanks for your help

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Accepted Solution

Re: Can not create recovery disk

Did you have anyone set up your notebook for you?  Was it new or open-box?

You could try running this patch and trying it again...or call HP Technical Support at 18004746836
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Regents Professor
Posts: 4,326
Member Since: ‎11-19-2008
Message 2 of 5 (7,760 Views)

Re: Can not create recovery disk

Did you have anyone set up your notebook for you?  Was it new or open-box?

You could try running this patch and trying it again...or call HP Technical Support at 18004746836
Tutor
Posts: 10
Member Since: ‎12-26-2008
Message 3 of 5 (7,740 Views)

Re: Can not create recovery disk

Thanks for your help.  I called suport after that patch did not work.  Got transfered to Springfield MO and they are sending me out the disks at no charge. Smiley Happy  The only other option I had was to bring my system back to scrach again to make them. 
Tutor
Posts: 10
Member Since: ‎12-18-2008
Message 4 of 5 (7,497 Views)

Re: Can not create recovery disk

delete the file hpcd.sys in your c drive and recovery partition hard drive.  you'll be able to create another set.

 

a problem with the disks hp sends out it that restoring your system will take 5 - 6 hours, compared to 3 hours for disks you create for your machine.  something to think about. 

Tutor
Posts: 10
Member Since: ‎12-26-2008
Message 5 of 5 (7,424 Views)

Re: Can not create recovery disk

What folder is that file in?  I even did a serch of hidden files and it does not find it. 
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