Note on archived topics.
04-16-2016 10:16 AM
04-17-2016 02:14 PM
Thank you all the information on what you have done. If the HP 14 Notebook detects Wireless that means the adapter is working.
Here is a link to troubleshoot the Wireless.
I would change the Channel on the router. Routers are capable of communicating to your Notebook on several different channels. If your neighbours Wi-Fi is on the same channel, your network speeds might have issues.
Try opening Device Manager, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager. In Device Manager, locate the network adapters, and then double-click the device name.
Click the Driver tab, and then click uninstall Driver. Please remove all the network adapters. Restart the computer.
Please let me know how this goes.
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