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bigmacdave
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HP Recommended

Cannot boot ANY 64 bit on ProBook 6550b

ProBook 6550b
Microsoft Windows 7 (64-bit)
I installed a new drive in my 6550b and decided to go to 7 pro 64 bit. No matter what I do I can not get it to boot from a 64 bit dvd. I tried Vista, 7, 7 ultimate and 8.1 all 64 bit flavor. However, I can boot from any 32 bit with no problem. XP and 7. So needless to say I can't install.

What it does is boots from the dvd, run thru loading Windows files and then hangs at "starting Windows" you know, the screen right before it tell you to select a language.

Like I said, I can take the 64 disk out, put the 32 in, and it goes right thru

I have read about turning secure boot off, but my bios does not have that option (latest ver 60).

Is there a trick? I know these machines came with 64 also.

Thank you

David
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Level 1 dcdom321
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HP Recommended

Cannot boot ANY 64 bit on ProBook 6550b

Hello David,

 

The only thing I can think of is to disable "UEFI BOOT MODE IN THE BIOS." This is under the System Configuration tab and then go into the "boot options."

 

UEFI Boot Node.PNG

 

If this doesnt fix it you may want to think about calling into our Elite Support Line (866-625-1175) and they may be able to help you get this fixed.


Thanks,
Dominic chacon

 

I am an HP Employee.

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