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MinnieMe2 Honor Student
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Cannot use the up key in bios

Compaq cq1858
Microsoft Windows 8 (64-bit)
Noticed I cannot scroll up and down or left and right in bios, I can only go one way. Is this correct that you only have the option to use down or right arrows, as this will be how I am unable to set the Legacy support to enabled and then arrow right to select yes.
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MinnieMe2 Honor Student
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Cannot use the up key in bios

My notebook originally on Windows 8 but changed to Windows 7 ultimate which I have had no problems with for years, till the other day when entering my password I kept receiving error username and password incorrect. I am now getting error no boot drive found error 3F0. I have done a diagnostic test on hard drive and it passed. I have a Windows 7 ultimate disk but cannot get it to install. I have read that I need to enable Legacy Support but am unable to do this as I am cannot choose yes at the prompt, arrow keys do not move from the no position. Is there something else I can do or should be doing to get this to enable. Thanks
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HP Support Agent
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Cannot use the up key in bios

Hi @MinnieMe2,

 

You could try this. It might help.

 

If you can not change the Key functions or arrows up and down. Try taking the Notebook to a repair shop for a estimate. Maybe they could unknowing help. 

 

Thanks.

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