cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Abir97 Honor Student
Honor Student
3 1 0 0
Message 1 of 5
19,749
Flag Post
HP Recommended

Solved!

Cant find appropriate drivers for ACPI\SMB0001\3&2411E6FE&1 and PCI Ecryption /Decryption Controller

HP 15-af008ax Notebook
Microsoft Windows 7 (64-bit)

After installing the drivers from HP website I still cant find the drivers for ACPI\SMB0001\3&241E6FE&1 .The device manager shows "UNKNOWN DEVICE" and says no drivers were found for it.Same is with th PCI Ecryption /Decryption Controller.
Please suggest me what to do .I am confused ;-( 

0 Kudos
4 REPLIES 4
Provost Provost
Provost
104,601 98,573 15,348 23,591
Message 2 of 5
19,725
Flag Post
HP Recommended

Solved!

Cant find appropriate drivers for ACPI\SMB0001\3&2411E6FE&1 and PCI Ecryption /Decryption Controller

Hi:

 

You need this driver for the first one...

 

http://www.synaptics.com/en/drivers.php

 

For the PCI E/D controller, you need to manually install the driver as follows...

 

Download and run this file.  Close out of any error windows.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_133833_1

 

Go to the device manager and click on the PCI E/D Controller needing drivers.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp66974.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then reboot.

 

 

 

0 Kudos
Highlighted
Dean
Dean
13,038 12,218 582 1,542
Message 3 of 5
19,724
Flag Post
HP Recommended

Solved!

Cant find appropriate drivers for ACPI\SMB0001\3&2411E6FE&1 and PCI Ecryption /Decryption Controller

Its always best to use HP recovery media to reinstall the OS, is has all of the drivers during installation.

0 Kudos
Abir97 Honor Student
Honor Student
3 1 0 0
Message 4 of 5
19,699
Flag Post
HP Recommended

Solved!

Cant find appropriate drivers for ACPI\SMB0001\3&2411E6FE&1 and PCI Ecryption /Decryption Controller

Thamks ! It really helped .
0 Kudos
Provost Provost
Provost
104,601 98,573 15,348 23,591
Message 5 of 5
19,696
Flag Post
HP Recommended

Solved!

Cant find appropriate drivers for ACPI\SMB0001\3&2411E6FE&1 and PCI Ecryption /Decryption Controller

You're very welcome.

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation