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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-05-2017 11:59 PM

HP Recommended
Product: HP pavilion. NB 17
HP pavilion notebook
Model: 17- g121wm
3 REPLIES 3

‎04-06-2017 01:04 AM

HP Recommended

Hello @Ronrich31,

 

These are HEX codes and  Unfortunately there are no code generators for "HEX" codes.

 

  1. Please Contact HP Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

                                   When talking to the HP rep ask them to escalate your service request.

 

 

 

Meanwhile you may try this Password and see if that helps.: 17921360

 

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Was this reply helpful? Yes No

‎04-06-2017 03:11 AM

HP Recommended
Thank you for your response but didn't work.
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‎04-06-2017 03:25 AM

HP Recommended

Hello @Ronrich31,

 

Iam sorry that I couldnt be much help here. I wish I could reset the password for you.

 

As I mentioned to you, These are HEX Codes and configured with unique and different algorithm from the noraml HALT codes.

 

Request you to Contact HP Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

When talking to the HP rep ask them to escalate your service request.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Was this reply helpful? Yes No
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