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Solved!

Cant update my driver

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hp pavilion dv6 7039tx
Microsoft Windows 8.1 (64-bit)

Hello,

i have 

HP Pavilion DV6 7039TX (3rd Gen Ci7/8GB/1 TB/)Win 8.1 HP 

 

I have screen resolution issue.Iam unable to update my graphic driver Intel  HD Graphics 4000.

how can i get 1920x1080 resolution.

Please help me

 

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Hi @shamsali_5 ,

 

Welcome to the HP Support Forums! I hope you enjoy your experience with us.

 

I see that you are looking to update your Intel HD Graphics 4000 driver. It is not the driver itself that controls the resolution but the card itself and the monitor and your laptop doesn't support the resolution you are looking for. Try connecting your laptop to an external monitor and you should be able to get the 1920x1080 resolution.

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Thank you,

BHK6


I work on behalf of HP
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Please suggest me how can i update my card.

Thanks

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Hi shamsali_5,

 

Your graphics card is part of the system board (motherboard) for your model and you would have to remove the entire system board and even if you did I doubt that you would get the resolution that you want. Your model isn't a gaming laptop and for a higher resolution I would suggest that you look at a gaming laptop or a desktop PC.

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Thank you,

BHK6


I work on behalf of HP
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