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ishanism
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Caps lock blinking when the computer sleeps or hibernate....

HP Recommended
Pavilion Gaming Notebook
Microsoft Windows 10 (64-bit)

I have been facing this problem for about 2 months now.

 

When my computer goes to sleep or hibernate, It tries to sleep or hibernate, but after 15 seconds, the display is black, and the power led is on continuously, like its running on the background. i can hear the fan running if i take my head near to laptop. When this is happening the capslock is blinking. It blink in a following pattern.

 

5 single blinks, and then 3 quick blinks.

Total of 8 blinks altogether and then it repeats again.

 

This doesn't happen when I turn on the laptop, as most of the problems i saw on this forum, seems to be that of when turning on. it turns on flawlessy. this only happens sometimes when it is trying to go to sleep/hibernate.

 

History:

This first happened the day after, when I enabled Hybrid Sleep in Windows Advanced Power Options. and it happened for several days again, after which I disabled Hybrid Sleep. After that, it is still happening at unknown interval, especially when the computer goes to sleep after inactivity.

 

The main reason this is so confusing is, most of the time the computer goes to sleep/hibernate successfully. This happens like once or twice in 2-3 days. Sometimes it happens several times a day.

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @ishanism

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the caps lock light is blinking when the computer goes to sleep.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score. 

 

I recommend you to update the bios and the chipset drivers from the below link and check if it resolves the issue.

 

http://hp.care/2nikIQ9

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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