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Chrome Book lost it's OS, reinstalled once then happened again, won't allow me to reinstall again

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Chrome Book 14
Chrome OS

My daughters Chromebook lost it's OS last night, we created a recovery SD Card and reinstalled it, today it happened again, but it won't let us reinstall the OS again. What do I do now.  I tried making the recovery disc on 2 different computers

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Hi @bobharbaugh,

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Chromebook and the OS not loading . Here is a link to help diagnose what could be the issue. The health of the SSD could be at question.


Please let me know how this goes.

You can say thanks for trying to help by clicking the Thumbs Up below!:smileyhappy:.

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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I spoke with Google support and HP support, the Chromebook was 1 week away from an extended warranty, it appears the motherboard may have failed, it is on it's way to the warranty center, not HP but a private one purchased through Amazon, the HP tech never gave me these tests to do, I don't know why

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