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Hugh6
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Chrome book 11 won't turn on after charging it

Chrome book 11
I have a chrome book 11 and I haven't used if for at least 3 months. I charged it all day with the charging light showing a solid Amber but when I tried to turn it on 7 hours latter it wouldn't turn on. When I would hold down the power button nothing would happen. Then I started going through a sequence of Amber for 2 mins then a flash of red and a flash of green and the back to Amber. What should I do?
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Chrome book 11 won't turn on after charging it

Hi @Hugh6,

 

Welcome to the HP Forum! I am pleased that you have become a HP Forum member. It is such a wonderful site to find answers and tips. Here is a link to guide you to having the most rewarding experience and answer any concerns about posting. First Time Here? Learn How to Post and More. When posting please remember when posting to include your precise model of HP Chromebook and the operating system. to aid the community to assist you. HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number?.

 

I understand that your battery is not charging. First, please test the AC adapter. HP Notebook PCs - Testing and Using the AC Power Adapter. To assist you with testing the battery I will need to know your operating.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the “Thumbs Up” below is a great way to say thanks! :generic:

Sparkles1

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