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DicedOnions
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Message 1 of 2
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Clean OS install with different OS driver problems

HP Recommended
HP ENVY m6-k088ca
Microsoft Windows 7 (64-bit)

Hello,

 

I have an old notebook that ive decided to install a simpler OS onto. I did a complete wipe of the windows 8 on the HDD and installed a version of windows 7 instead. Everything went smoothly until i reached this problem:

ss+(2017-05-26+at+04.40.27).png

 

In the other devices category are these devices and controllers. None of them have any driver information or a digital signature. Ive browsed multiple files and drivers on your website and cant find one to solve this problem.

 

Any help is appreciated.

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

You need these drivers...

 

Ethernet:  Download, unzip and run the setup application from the 2nd file listed at the link below.

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

 

Network:

 

This package contains the driver installation package for the Ralink wireless LAN Controllers in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71421.exe

 

PCI Dev:  Download, unzip and run the setup application from the first file listed at the link below...

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

Unknown:  There can be one of several devices labeled as Unknown when a driver needs to be installed.

 

Please post the hardware ID for the unknown device, so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

 

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