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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-18-2017 01:15 PM

HP Recommended
Product: Compaq presario CQ57_339WM
Operating System: Microsoft Windows 7 (32-bit)

Mi lapto no sube el windows y me dice que nesecito el cd para configurarlo pero no lo tengo la lapto no lo drajo como ago para conseguirlo o poder resolver mi problema 

2 REPLIES 2

‎04-18-2017 01:20 PM

HP Recommended

@Tiger315

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP
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‎04-18-2017 01:33 PM

HP Recommended

Hi:

 

If you can still read all 25 characters of the W7 product key on your PC's case, you can make your own plain W7 installation media to reinstall W7.

 

This site claims to have genuine, unadulterated W7 ISO files for download...

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

 

Click on the link labeled Windows ISO Downloader.exe

 

You can use either the:

 

 Win 7 Home SP1 or the (Retail version, but the  OEM key on your PC's case will work with it)

 

 Win 7 Home SP1 COEM (This version would be for what HP would have used--System Builder)

 

N is for European Union (EU) countries.

 

K is for South Korean markets.

 

Then you can use this tool to transfer the file to a 4 GB USB flash drive or a DVD.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

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