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BlueLeaf Top Student
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Message 1 of 13
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Compaq Presario CQ57 Laptop Key

Compaq Presario CQ57
Microsoft Windows 7 (32-bit)

Hi, my laptop key fell off the keyboard, and I cannot figure out how to pop it back in. Everything looks to be in working condition, and even the white plastic components have remained on the keyboard. Unfortunately, every single time I press down on the black key, it never actually clicks on.  I've come to the conclusion that there must be some unique process to re-adjusting a key on this notebook. I've searched around on keyboard websites, but their guides do not seem to directly address my situation. They usually end with just pressing down on the key, which does not work for my specific notebook, it'd seem. I'd appreciate any advice.

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Grad Student Grad Student
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Message 2 of 13
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Compaq Presario CQ57 Laptop Key

Hello dear,

 

once the the key is popped out the complete keyboard needs replacement. 

 

So contact HP and tel them to replace the keyboard for you

 

#hpexpertday

Regards;
Smiley
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BlueLeaf Top Student
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Message 3 of 13
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Compaq Presario CQ57 Laptop Key

Whoa, for one key? But everything looks in good condition; I don't actually see any damage. It just looks to have slipped off. The issue is getting it back on. There's no way?

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Grad Student Grad Student
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Message 4 of 13
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Compaq Presario CQ57 Laptop Key

Nope there is no other way or solution,

 

complete keyboard needs to be replaced. Sorry but thats the fact

Regards;
Smiley
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BlueLeaf Top Student
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Message 5 of 13
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Compaq Presario CQ57 Laptop Key

Wow, that's something else. How come? There's no way of hooking it back to the white components? I've seen that in other notebooks you can take the white parts out.

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Grad Student Grad Student
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Message 6 of 13
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Compaq Presario CQ57 Laptop Key

That's  how HP laptops are designed, we cannot just  stick one key that's popped out

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Smiley
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BlueLeaf Top Student
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Message 7 of 13
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Compaq Presario CQ57 Laptop Key

That's shocking; isn't a laptop key slipping off a keyboard a common occurrence? Won't customers be upset?

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Grad Student Grad Student
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Message 8 of 13
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Compaq Presario CQ57 Laptop Key

I yeah so only we replace the new keyboard

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Smiley
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Provost Provost
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Message 9 of 13
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Compaq Presario CQ57 Laptop Key

Hi:

 

If none of the parts are broken, you can replace the key.

 

This link has a video for how to do it...

 

http://www.replacementlaptopkeys.com/compaq-presario-cq57-series-replacement-laptop-keys/

 

If the parts are broken you can order replacement keys from various non-HP vendors.

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BlueLeaf Top Student
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Message 10 of 13
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Compaq Presario CQ57 Laptop Key

But why would I need to replace the key, if nothing is broken? I'd essentially receive the same components I have now, so I'd have the same problem either way. The issue is getting the top part (the actual black semicolon/colon key) on. The rest is intact. It seems to be a matter of finding the proper way to make the top, black cover part "click" on. For some reason, however, it won't automatically do it when I press down. That's what's confusing me. Perhaps I'm not explaining it correctly, but I don't think I need to purchase new items.

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