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Honor Student
Posts: 3
Member Since: ‎08-24-2015
Message 1 of 2 (93 Views)

Compaq cq57 turns on but goes to recovery options

[ Edited ]
Product Name: Compaq cq57

I have a laptop that's about 3yr old it turns on but goes straight to image recovery option

 

I get a error code I in bios diagnostic log

 

It won't let me system restore it anyway and I don't have the disc for it 

 

Any help will b amazing thanks

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Top Student
Posts: 5
Member Since: ‎08-24-2015
Message 2 of 2 (57 Views)

Re: Compaq cq57 turns on but goes to recovery options

If it will not let you do a recovery at all about the only choice you have is to find someone that has the same laptop and make a copy of there disk's then change your product key code to yours, or order a set of recovery disk from HP.

Other then that your done.

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