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Jess_tank7 Student
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Computer screen is blank with flashing caps lock key

Hp notebook 15-r110TU
I was using my laptop when all of a sudden the screen shut off and went blank but the lights on the laptop keyboard stayed on ( the caps lock button is flashing and the network button is staying orange) I have tried turning it back on and resetting it but nothing works, I read something about it being a problem with the laptops CPU but am unsure on how to fix this
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Computer screen is blank with flashing caps lock key

HI @Jess_tank7,

 

Welcome to HP Forums!

 

I have read your post and wanted to help. I understand that the laptop screen went to blank suddenly during use, and could not be turned back. Can you post back the version of Windows installed on your laptop, so that I can better assist you?

 

Looking forward to your reply!

 

SDJL
I work on behalf of HP


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