Having trouble signing in? Try this!
Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎07-13-2012
Message 1 of 2 (159 Views)

Computer wont charge

My HP Pavilion Entertainment dv5-1253dx will not hold a charge but It can support itself with the power cord plugged in.  I've tried rebooting, pulling the battery off and updating software, but when i try to update it tells me windows cannot check for updates.


Any ideas?

0 Kudos
Posts: 48,191
Member Since: ‎09-24-2010
Message 2 of 2 (157 Views)

Re: Computer wont charge



Download and run the stand-alone battery test utility available on the page below and see if this reports any problems with your battery.








****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****

Windows Insider MVP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation