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10-31-2016 04:48 PM
FAILURE ID; RGDWKX-87489J-XD7X61-60CF03
PRODUCT ID; T3M29PT#ABG
HARD DRIVE CAPACITY 500GB
HARD DRIVE 1.
10-31-2016 04:55 PM
The 24 character error code is a Smart HDD failure and would indicate that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP ( with the 24 character code ) and arrange to have the drive replaced - If needed, you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
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****I don't work for HP****
Windows Insider MVP