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Shankhadeep Student
Student
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Connecting Audio Headset through bluetooth

HP Envy 13
Microsoft Windows 10 (64-bit)

Hi, I am currently using HP Envy 13. I am not able to connect my wireless bluetooth headset to the laptop. The Laptop is not detecting the audio device.

Bluetooth hardwares are working fine in the laptop, as I am able to other devices like my mobile to the laptop. The Audio Device is also working fine as the same is getting paired with other laptops or to a mobile. The issue is with the connection between the HP Envy and the audio device.

Kindly provide me with help here.

1 REPLY
HP Support Agent
HP Support Agent
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Message 2 of 2
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Connecting Audio Headset through bluetooth

 

Hi @Shanhadeep,

 

Welcome to the HP Support Community!

 

I read your post about your HP Envy 13 Notebook not detecting the Bluetooth Headphones. Here is a link that shows you how to check that Bluetooth discovery settings are turned on and file sharing is also turned on.

 

If you need additional assistance please include your Notebook Model number and type of Headphones.


Please let me know how this goes.

 

To express appreciation for my post please click the Thumbs up icon. 

 

Thanks.

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