cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
fdcss
New member
1 0 0 0
Message 1 of 2
216
Flag Post

DMI

HP Recommended
Pavilion dv7-7160er
Microsoft Windows 10 (64-bit)

When I turn on the PC the error appears:


"Product information not valid...
Sistem board (00a) - Product name
Sistem board (00a) - Product Configuration
Sistem board (00a) - Product Serial Number
Sistem board (00a) - Product Namber
Sistem board (00a) - System Board CT Namber"

 

In the service center one day they fixed everything, but after a short time the breakdown appeared again. I know that the HP DMI Tool is needed.

 

Is it possible to get a suitable version for my laptop of this software?

 

motherboard: Goya/Balen - 1.0-ddr3 11254-3 48.4st10.030

0 Kudos
1 REPLY 1
MKazi
Retired
Retired
12,746 12,732 829 1,529
Message 2 of 2
Flag Post
HP Recommended

@fdcss

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any.  
You should be contacted within 4 business days (Excluding holidays & Weekends).  

Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation