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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
old-time-backer
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Solved!

Display distortion of HP Pavillion dv 9700.

HP Recommended
HP Pavillion dv9700
Microsoft Windows Vista

No error messages! Happened upon start-up. Running @59 cycles!

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Huffer
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Yes the models with Intel processors and nVidia video like yours do not go out as frequently as AMD processors but not immune to the issue. There was a class action lawsuit and a recall years ago for similar models and yours is known to suffer from the same issue. The video chip delaminates from the motherboard due to excessive heat and, at first you just get garbled video then at some point it wil no longer boot. You have gotten almost 8 years out of it which is like 100 years in dog life for a laptop. The motherboard can be repaired for maybe $60 if you are able to remove it and ship just the board to a professional "reballing" shop that will use precision laser-guided equipment to stick the video chip correctly back on the motherboard and that fix will last maybe 2 more years. 

 

There are some awfully good new laptops out there, too. 

 

if this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

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Huffer
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Describe the distortion. The 59 hz is not necessarily a problem. If the laptop is an AMD processor and nVidia graphics model, the likely explanation is a bad video chip. 

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old-time-backer
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Thank you, Huffer for your reply. Details follow:  86

 

Vista Home Prem. (32bit)

Intel(R)Core(TM)2Duo T5550(1.83GHz/2MB)

17.0" WSXGA+BrightViewscreen

3GB DDR2 System memory(2 Dimm)

512MB NVIDA GeForce 8600M GS

640GB 5400RPM SATA DualHardDrive 320GBx2

No TV Tuner

8 Cell LI Battery

Microsoft(R) Works 9.0

Date of Purchase: 05/12/2008

 

The issue could be telling end-of life status! Look forward to your reply.

Thank you again for your response.

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Huffer
Level 18
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46,322 25,009 7,458 10,881
Message 4 of 5
Flag Post
HP Recommended

Yes the models with Intel processors and nVidia video like yours do not go out as frequently as AMD processors but not immune to the issue. There was a class action lawsuit and a recall years ago for similar models and yours is known to suffer from the same issue. The video chip delaminates from the motherboard due to excessive heat and, at first you just get garbled video then at some point it wil no longer boot. You have gotten almost 8 years out of it which is like 100 years in dog life for a laptop. The motherboard can be repaired for maybe $60 if you are able to remove it and ship just the board to a professional "reballing" shop that will use precision laser-guided equipment to stick the video chip correctly back on the motherboard and that fix will last maybe 2 more years. 

 

There are some awfully good new laptops out there, too. 

 

if this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

View solution in original post

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old-time-backer
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Thanks again, Huffer, for your timely rply! Looks like it is time to retire the old trooper.  

As added info to your initial question, upon start-up a superimposed image appears with "twittering" flashing or puddle-like irregular shapes. Also, the normally white areas of, say the side-bar,or a letter  page contains an aqua-lite blue tint.

 

Best wishes in your activities!

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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