Display driver stopped responding and recovered - Spectre 360

[IanKul]

Just in case someone is searching for a (sort of) solution to this problem:

Situation:

- New Spectre x360, came loaded with Windows 10. All updates (Windows and Intel and HP) done.

- When scrolling through some websites with Firefox, computer freezes for about 5 seconds, you get the message "Display driver has stopped responding and has recovered. Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has sucessfully recovered"

- Open browser windows are black, but can be restored by minimising them then openeing them again

- Happens on a variety of websites. Ebay seems the best one to reproduce it, but this may be related to the amount of scrolling rather than any specific web content. Scrolling through eBay listings I get it about every thirty seconds

I guess it's a driver problem, possibly waiting for a Windows 10 version. The solution for the moment is to use the Microsoft Edge browser.

[ZRX_Dave · Accepted solution]

In Firefox go to options then advanced then general tab. Uncheck use hardware acceleration

[IanKul]

Thanks Dave, tried that this morning and went ten minutes without a problem.

Cheers, Ian

[agustinsilva]

Hello, how are you?

I was reading the posst because I have the same problem. However my problem is when I do scroll down using Miscrosoft Excel.

Any help you can give to me?

Thank you!!!!!!!!!!!