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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Chiantee
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Does your laptop drain its battery when it is powered off (shut down)?

‎05-13-2017 04:15 PM - last edited on ‎05-13-2017 07:57 PM by Retired

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i just bought an hp...I've noticed that I am able to charge the laptop full power. Then the next day needs charging..Is this normal?

 

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Chimney_83
Retired
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‎05-14-2017 04:27 PM

HP Recommended

Greetings @Chiantee, 

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you got a new computer and have concerns regarding the battery. 

I will be glad to help. However, I will would require more information to be able to assist you better. 

May I know the product number of your computer? Click here. Please do not share the serial number of your computer.

 

To get better performance from your computer, please make sure all the drivers and BIOS are updated on your computer. You can run HP Support Assistant for assistance. 

To understand more about how your battery works: Click here

 

Keep me posted. 

Chimney_83
I am an HP Employee

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