Note on archived topics.
08-30-2016 08:31 AM
Hi, had to replace motherboard with one bought on ebay. Ebay seller said up front he didnt know the bios password. Anyway Everything works ok after finally getting it back together, except the fingerprint reader. I guess this is linked to the new motherboard, and I dont know if having the bios password will help me or not. There are a couple of places in the setup menus where I could enable or reset the fingerprint reader. But if anyone has any better idea as to how to get the fingerprint reader working I may be able to get by without the bios password at all.
i still have the original Motherboard if that makes any difference to anything. Power jack mounting got broken on it.
thanks in advance,
08-30-2016 08:44 AM
Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
When talking to the HP rep ask them to escalate your service request.
Or download these files.
Insert clean USB flash drive.
Then run USB Image tool.
Choose the flash drive then click on RESTORE.
After restore remove flash drive.
Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”
At C:\OUTPUT type CD.. “Then hit enter”
Type HPBR “Then hit enter”
First thing is to save your settings.
Select #3 re-program.
Press “S” to save system information.
Type HPBR and hit enter.
Select “FIRST RUN”
Then select model.
After reboot repeat same as above but this time SELECT “SECOND RUN”
Some instructions here. “If you cannot boot from USB there are instructions to make a bootable HDD.”
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
09-05-2016 01:22 AM
Hi, I got a reply and an SMC.bin file from HP.
Their instructions for this file are different from yours. They want me to put the file in a clean USB and in The D drive root directory. MY recovery drive is drive E ?? so I put it in there.
Then they told me I should press windows key + up arrow + down arrow at the same time.
I don't know where I should be when I do this but at shutdown, logged off, and desktop, nothing happens.
HP havent replied to my emails, and it seems there is a 7day limit on the use of this smc.bin file.
Should I ignore the HP instructions and try these ones ?
Thanks for any advice
09-06-2016 03:27 AM
Ok, please disregard the last message, I managed to follow HP's instructions and have reset the Bios security ok.
My purpose for trying to reset the bios was to try to get my laptop to recognise the fingerprint reader after I changed motherboards, do I still need to do all that stuff about saving settings first ??