12-22-2015 09:06 AM
Update on upgrading to W10 for this old laptop: It's now December, lots of updates to W10. It looks like things have improved and I've been able to upgrade successively.
When I hit the upgrade key I decided to try it logged in as Administrator. It then gave me a notice that HP ProtectTools suite (including the fingerprint reader) was not compatible. (this after trying to upgrade as a regular user, no warning, and subsequent upgrade would once again just flash the screen when rebooting).
After several attempts of upgrading, I have come to this sequence to make everything (almost everything) nice in the end: before upgrading, while still in W7, remove all HP software except for the hardware related items: Hotkey support (Function Keys), Power Assistant, Connection manager, HP Product Detection, HP Quick Web, HP System Default Settings, HP Webcam and driver.
W10 recognizes the fingerprint reader in Device Manager, but I have not been able to get it to work with Windows Hello.
The thing that allowed me to try upgrading over and over was using Acronis to clone my original hard drive to a new external hard drive. I then swapped the drives, keeping the original untouched. When something failed, I re-cloned the drive from the original. Acronis is bullet proof!
01-30-2016 10:46 AM
Apparently my previous update didn't get saved: I have been able to get the fingerprint reader to work. In fact, everything works now with the latest version of W10. The main thing to do is to remove almost all HP software while still in Windows 7 before upgrading. The only thing to keep are the HP Hotkey Support (special function keys) and HP System Default Settings. I recommend logging in as an administrator to uninstall all the HP software (bloatware).
The biggest problem is the HP Security Essentials. This has been replaced by HP and is now called HP Client Security Manager available here: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6893667&swItemId=vc_158160_1&swEnvOid=415...
Windows Hello does not work as this fingerprint scanner works at a deeper level than normal consumer grade laptops.
07-06-2016 07:24 AM - edited 07-06-2016 08:34 PM
I had the exact same issue last year. I tryed again yesterday and it seems that W10 is stable. Intel have also released new W10 compatible drivers which should fix the internet issue. If you do update make sure to check your firewall as mine was blocking all traffic until I reinstalled it.
This driver works for the VFS471 fingerprint reader with Windows 10: http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe