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LaShaii Honor Student
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Enter Administrator Password or Power On Password

HP Notebook D1E89UA#ABA

My sister said that someone contacted her and said that her computer had a virus and asked to takeover her laptop (which she allowed) Now it is reading, Enter Administrator Password or Power On Password and after the third unsuccessful try it reads, System Disabled {88023826}. I am not certain if if is Windows 8, 64 or 32 bit. But is is an HP Notebook Model number, 2000-2b44dx. I was wondering if someone could provide me the eight (8) digit code that is required to get back into her laptop. She just purchased it in 2013, but has only had the pleasure of using it for 7 months.

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Distinguished Professor Distinguished Professor
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Hi,

 

        Try the below code to reset.

 

37981208

Regards

Mahemac

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LaShaii Honor Student
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Enter Administrator Password or Power On Password

Thank you, I got passed that message, but now there is a box that says:

 

 

 

Startup Password

 

This computer is configured to require a  password in order to start up. Please enter the Startup Password below.

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Distinguished Professor Distinguished Professor
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Hi,

 

        Startup password is Windows logon password. If you dont remember the password, then you can reinstall the operating system by tapping F11 when you turn ON the unit. Give me the model number and product number to give information about how to run system recovery.

Regards

Mahemac

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LaShaii Honor Student
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The model number is, 2000-2b44dx and the product number is, D1E89UA#ABA

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Distinguished Professor Distinguished Professor
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Enter Administrator Password or Power On Password

Hi,

 

            Click the below link to perform system recovery which will reset the computer to day one and will delete all the data stored in the unit.

 

http://support.hp.com/us-en/product/HP-2000-2b00-Notebook-PC-series/5296210/model/5378033/document/c...

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
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Socalanfmodel Honor Student
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Enter Administrator Password or Power On Password

I got a similar message for my sisters hp stream 8 tablet her code was [75829805]


Could you help please.
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Provost
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25082 24756 3545 7909
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Socalan try.

 

60781221

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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Socalanfmodel Honor Student
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Dang it. My deepest apologizes for wasting some time. I misread the number I wrote down earlier. It is suppose to be a 3 at the end and not a 5.


75829803

I'm sorry. Could you help me again.
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Socal try.

 

60781225

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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