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Cathy2017 Top Student
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HP Mini 1000 PC series

I have tried every code I could find. PLEASE someone help. The fatal error code it gives me is : CNU9271DRB. 

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Hi,

 

Enter   e9lo7x3tbp    ( 3rd character is a lower case L )

 

Regards,

 

DP-K

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Cathy2017 Top Student
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If I could I would kiss you. Thank you so much. This is my first time using this forum thing and you are wonderful. Thank you again!

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You're more than welcome :generic:

 

All the best,

 

DP-K

 

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


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Cathy2017 Top Student
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That worked wonderfully, until I turned it off and when I turned it back on the password screen was there again. I want to just factory reset but this computer is so old it's running XP. I don't remember the password even with a hint. I know you already helped, but could you work that magic just one more time?

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Hi,

 

You can remove the need for a power on password as follows - use the code from my previous post where necessary.

 

Shut down the notebook.  Tap away at the esc key as soon as you press the power button to access the Start-up menu and then select f10 to enter the Bios menu.  Use the arrow keys to highlight the Security tab and hit enter.  Use the arrow keys again to highlight power on password and hit enter.  Enter the current password ( use the code in my previous post ) and then for the new password, just leave this blank and hit enter - do the same for the confirmation field.  Press f10, select to save the new settings and hit enter.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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GeorgeGRE Honor Student
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i cant type password my keyboard doesn't work ! please help me 😞 

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