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06-21-2016 11:47 AM
I am experiencing the same issue in regards to my cover not closing and catching on the left hinge and a screw rattle noise coming from inside the laptop. Any help would be appreciated. Thank you,
06-21-2016 11:50 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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