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Jjdog96
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Message 1 of 2
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Envy x360 m6-ar004dx blank screen

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Envy x360
Microsoft Windows 10 (64-bit)

Powers on screen stays blank, caps lock key blinks 3x slow then 5x fast.  How do I reset my laptop?

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GBL84
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Hello @Jjdog96

 

 

Can you match the sequence of 'blinks' to those shown in the table below.

 

Capture.PNG

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

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