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BP-3 Top Student
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Error code 0xc0000225

Envy dv7

Error code 0xc0000225

A required device isn't connected or can't be accessed.

I didn't receive an installation media, it was all pre-installed. 

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Associate Professor
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Error code 0xc0000225


@BP-3 wrote:

Error code 0xc0000225

A required device isn't connected or can't be accessed.

I didn't receive an installation media, it was all pre-installed. 


Since Automatic Repair fails to repair your PC, now select "Advanced options" and then "Troubleshoot" and try these steps:
b.Select "Advanced options" and then select "Command Prompt".
c.If prompted, enter in the password for the user name.
d.At the Command Prompt, type the following commands and hit enter.
 
bootrec /scanos
bootrec /fixMBR
bootrec /Fixboot
bootrec /rebuildBCD
 
After running the commands your computer should restart and will automatically install windows update. Sometimes it will take for a while to update. Just extend your patience and wait until your computer restarted successfully. DONT LEAVE YOUR COMPUTER UNATTENDED..

"Education costs money; so does Ignorance"

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BP-3 Top Student
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Error code 0xc0000225

When I start up the error screen automatically comes up & the following options 

press enter to try again

press F8 for startup settings

press Esc for UEFI Firmware Settings

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Associate Professor
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@BP-3 wrote:

When I start up the error screen automatically comes up & the following options 

press enter to try again

press F8 for startup settings

press Esc for UEFI Firmware Settings


Press F8

"Education costs money; so does Ignorance"

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BP-3 Top Student
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Error code 0xc0000225

F8 takes me to a screen with 9 different options but none of the choices are Advanced Options

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Associate Professor
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Error code 0xc0000225


@BP-3 wrote:

F8 takes me to a screen with 9 different options but none of the choices are Advanced Options


Can you list the options?

"Education costs money; so does Ignorance"

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BP-3 Top Student
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Error code 0xc0000225

Enable debugging

Enable boot logging

Enable low resolution video

Enable safe mode

Enable safe mode with networking

Enable safe mode with command prompt

Disable driver signature enforcement

Disable early launch anti-malware protection

Disable automatic restart after failure

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Associate Professor
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Error code 0xc0000225

Select Safemode with command prompt then run the commands I mentioned at the top.

 

Cheers!

"Education costs money; so does Ignorance"

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BP-3 Top Student
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I selected safe mode with command prompt and it takes me right back to the first screen with the error message.

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BP-3 Top Student
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Any other suggestions.

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