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Jesi909 Tutor
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Factory reset from Bios? Reset without being able to login!

HP MINI
Microsoft Windows 7 (32-bit)
Hi,

I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.

Thank you, Jessica
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Provost Provost
Provost
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Factory reset from Bios? Reset without being able to login!

Immediately after powering on start tapping the Esc key about once every second. Does this bring up a menu where F11 System Recovery is an option?

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Jesi909 Tutor
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Factory reset from Bios? Reset without being able to login!

F11 does not work for me ;(
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Provost Provost
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Factory reset from Bios? Reset without being able to login!

Call HP Support to see if Recovery Media is available to order.  Contact HP

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