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KajVanSanthoven Student
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Failure on Bluetooth Installation

HP EliteBook 8740w
Microsoft Windows 10 (64-bit)

Hello there,

I want to install my Bluetooth driver for my laptop, but on the BTW setup it says the following message(see end of message). How can I fix this problem?

Many thanks,

Kaj van Santhoven

Laptop Specs:

Model: HP EliteBook 8740w Mobile Workstation

OS: Microsoft Windows 10 64-bit

Model number: WD755EA

Serial number:[personal information removed]

Graphics card: AMD Mobility Radeon HD 5800 Series

Processor: Intel Core i5 CPU M 560 @2.67GHz

 

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Message 2 of 2
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HP Recommended

Failure on Bluetooth Installation

Hi,

 

Where do you get BT driver from ? No Windows 10 driver availaible fo Windows 10 on the following link:

 

    https://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4138088&lang=en&cc=us

 

It uses the following module:

 

    http://partsurfer.hp.com/ShowPhoto.aspx?partnumber=537921-001

 

and looks like no driver

 

    http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/BlueTooth-driver-for-Windows-10/td-p/5...

 

Regards.

BH
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