cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Bijitpegu143
New member
1 0 0 0
Message 1 of 3
111
Flag Post
HP Recommended

Finding my computer's MAC address

One hp notebook 15-ac647tu has stolen kindly give me the mac address

0 Kudos
2 REPLIES 2
Level 15
13,019 12,963 1,698 3,936
Message 2 of 3
85
Flag Post
HP Recommended

Finding my computer's MAC address


It's not with us. This is peer-to-peer forum, members here help each other with technical issues related to HP machines.

Contact HP in your region for your unfortunate incident.

0 Kudos
Level 15
Level 15
19,535 19,475 1,818 4,315
Message 3 of 3
76
Flag Post
HP Recommended

Finding my computer's MAC address

Bjitpegu143

 

HP keeps no records of individual Mac addresses assigned to individial PCs.  So, we have no way of providing you that information.

 

What I recommend is the following:

1) Contact HP Customer Support, tell them about the stolen laptop, and get a case number

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

2) Contact the local law enforcement authorities about the theft -- provide them all the information they need and show them proof of ownership. You will most likely need to this to have then return the laptop to you if they find it

3) When the laptop is returned, contact Absolute Software to see about getting Lojack for Laptops for it. That enables you to report a stolen laptop and then locate it, once it is then connected to the Internet.


Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation