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perkymang Honor Student
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Forgot administrator password and bios password

HP Elitebook 2540p i7
Microsoft Windows 7 (64-bit)

Hello fellow HP users im new in all of this.... And I hope to find here someone who can help me with my problem i am dealing with my HP Elitebook 2540p i7. 

 

I forgot my all my password including the BIOS password. I am lucky to have installed finger identifyer Else I wouldn't come in at all.

 

I dont talk really computerlanguage its all new for me and hope that someone can help me....

 

Thank you in advance 

 

perkymang

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Regents Professor
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HP Recommended

Forgot administrator password and bios password

Hello perkymang,

 

We are sorry as there is no master password or generator for EliteBooks or ProBooks.

 

This is to inform you that all HP Business Notebooks such as Probooks  or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

 

  1. Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

                                   When talking to the HP rep ask them to escalate your service request.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 
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Provost Provost
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Message 3 of 5
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Forgot administrator password and bios password

@perkymang

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD.. “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Since your model is not listed select “SHOTGUN.”

 

After reboot repeat “SHOTGUN” a second time.

 

If you cannot boot from USB flash drive use the Image tool to build a HDD.

 

Then use the drive to boot the program on the locked laptop.

 

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

*****************Click the Blue thumb to say thanks*****************
******Please mark Accept As Solution if it solves your problem******
Microsoft Registered Refurbisher and Registered Microsoft Partner
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perkymang Honor Student
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Forgot administrator password and bios password

 

 

 

Hey GBL84,

 

Thanks much appreciated!!! This is really quick response.... 

 

By the way can you sent some GBL ;)

 

Have a good night and thanks again :)

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perkymang Honor Student
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Forgot administrator password and bios password

 

 

 

Heyyy REO thanks man!!! I shall copy your stroy immediatly and work on it.

 

Bye bye REO

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