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Function keys not working

HP Recommended
15-ay014dx touch screen laptop
Microsoft Windows 10 (64-bit)

The top level of keys on my keyboard aren't working (function keys), and a couple letters have trouble typing too. I have tried a few different things, but so far nothing has gotten them to work. Do you have any recommendations? I would love to have full access to all the keys, especially because this computer is less than 6 months old.

 

Thanks in advance for the help!

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HP Recommended

Hello!

 

Did you try a different keyboard to see if that works?

 

If you test the other keyboard and it does the same thing, then you got bigger problems.

 

All you can really try to do is unplug your keyboard and clean it out carefully. If that doesn't solve the problem, you might just have to buy another keyboard.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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Hello!

 

I have a laptop, so changing the keyboard would be quite difficult. Do you have any ideas of how to reset of fix the keyboard on my laptop?

 

Thanks!

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I am so sorry, I thought I was in the desktop section.

 

At the moment this problem is beyond my abilities to fix.

 

 

 

 

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