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anind96 Honor Student
Honor Student
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HP Recommended

HARD DRIVE SMART Check failed

HP Pavilion Notebook - 15-ab02
Microsoft Windows 8.1 (64-bit)

301 Smart Check Failed-1.jpg

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Provost Provost
Provost
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HP Recommended

HARD DRIVE SMART Check failed

Hi,

 

The 24 character error code does confirm a Smart failure and would indicate that the Hard Drive is failing and needs to be replaced.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of your notebook - see Here for a further explanation.

 

Regards,

 

DP-K

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Windows Insider MVP

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