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Student
Posts: 1
Member Since: ‎12-08-2013
Message 1 of 1 (349 Views)

HDX16 Recovery Disk Problem

[ Edited ]

Hi,

I have a problem with the "Recovery Disk Creator" tool on my HDX16 1040EL, when i open the software it says:

 

"The recovery partition has not been found, close the software and call the HP support"

 

if i boot up with the recovery partition everything works fine and i can recovery the OS (windows vista).

 

The hard drive has been replaced few years ago in an HP Center

 

How can i solve this?

 

(sorry for my english but i'm Italian)

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