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kvcfree
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(HELP) HP Laptop shuts down after starting up...

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My HP Laptop is having some issues, everytime I open it, it runs for roughly about 1-3 minutes then it either freezes then shuts down or just shuts down. Even in Safe Mode, it crashes sometimes even when it's just starting up. And Yes, I have cleaned out the Fan so I don't think overheating is the problem.

I have a Pavilion dv6-1334us Entertaiment Notebook with a 16:9 HP LED BrightView and Intel Graphics Media Accelerator 4500MHD that is running Windows 7 Home Premium 64 BIT.

No, I don't have a disc for recovering, and I don't think this laptop has a HP Recovery Manager.

Can anyone help?
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Mrstenter
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 Hi @kvcfree,

 

Thank you for visiting the HP Forums.

 

I have looked into your issue about your HP Pavilion dv6-1334us Notebook and issues with shutting down after a few moments. You could try to restore the BIOS to factory defaults help with this. Here is a document that shows you how to do that. 

 

Here is a link that will show you how to create a media tool that will not need the discs as it will use your Windows key. You will need to click on use the media creation tool which will help prepare to install the original OS. Then select perform a clean installation and follow the instructions.

 

 

 

Please let me know how it goes.

 

 

To show that you like, or are thankful of my post, kindly click the Thumbs up below.

 

 

Thanks.

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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kvcfree
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Sorry but, It's quite hard to figure out what should I do. Is it possible for you to reply with steps?

It is quite hard to make a media tool considering that I am running a Windows 7 and I can't download the setup.exe to the USB Flash Drive considering that I don't have any other PC's or Laptops.

I forgot to mention that I also don't have a Blank DVD.
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kvcfree
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Oops sorry, I didn't realized it said "or" on the USB Flash Drive and DVD.
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Mrstenter
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Hey @kvcfree,

 

NP Hope it helps.

 

Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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kvcfree
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Wait, the media tool link you sent me is for Windows 8/8.1 right? Will it still be okay to use it on a Windows 7?

Thanks!
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Mrstenter
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Hey @kvcfree,

 

Well I am sure it would work. But just to make sure here it is for Windows 7.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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kvcfree
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Thanks!

Just a few more things to clear up if you wouldn't mind 🙂

Now does the USB Flash Drive need to be clean? Like no files in it at all? And after I downloaded the iso on the Flash Drive what's next? Is it also possible that there's a youtube tutorial (optional)? 

Thank you!

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Mrstenter
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Hey @kvcfree

 

Try this Youtube video that is not affiliated with HP.

 

I hope it helps.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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