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Vapingjay Student
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HP 15 replacing touchpad buttons not working

Hp 15
Microsoft Windows 8 (64-bit)
So I have 2 hp 15 laptops on the left button has been smashed the flat spring type thing won't pop back up so I took the mouse buttons from the other and removed the broken button board and the replacement wouldn't work and made the touchpad not click also when replacing the button board do I need to install/reinstall drivers for it .?
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HP 15 replacing touchpad buttons not working

Hi there @Vapingjay, 

 

Welcome to the HP Support Community! I read your post and wanted to reach out to help you!

 

To assist you better, could you please provide me with your Model Number (How Do I Find My Model Number or Product Number?)? 

 

Have you tried to connect an external mouse and see if that works?

Have you tried to test the Hardware to see if it passes the component testing? 

 

If not, please remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues, and run the Component Test on the Mouse. 

 

I don't believe that you would need to install/reinstall the driver after switching the button. However, doing updates is always a great idea after you make changes. If you were swapping the entire keyboard, then I would say that you would do a reinstall of the component. 

 

Did this reply resolve your issue or answer your question? If yes, then please share the good news! Let others know this reply was helpful by clicking the Accept as Solution button. You can also show your appreciation by clicking the Thumbs Up.

 

If you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting. 

 

Thanks! 

EmeraldAvenger
I work on behalf of HP


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