07-05-2016 06:54 PM
I purchased a HP 250 G4 from one of our local stores its brand new out of the box. Since getting it home i have had nothing but trouble with this dumb laptop its so slow I can walk outside and back by the time it boots up. I have had this laptop for less than 6 months its been slow from the get go due to this I have only used it a handful of times as it is too frustrating to use. It freezes up all the time I cant even check emails.
I switched it on this morning and now its saying I have to replace the battery!!!! This is ridiculous I should have spent the extra 200 bucks and got a different brand I am so disappointed with HP I have always wanted one but now I think i will just throw it in the bin and cut my losses.
Can anyone recommend what to do with this laptop do I take it back to the store I bought it from or do I contact HP directly its obviously still brand new and under warranty!!
😞 wish I stuck with Toshiba my old laptop never let me down.
07-05-2016 07:43 PM
07-06-2016 09:42 AM
I apologize for this inconvinience caused.
As the issue was out of box and the unit is still in warranty, I would suggest you to contact HP technical support
at 800 334 5144
HP support will fix the issue for you.
Hope this helps, for any further queries reply to the post and feel free to join us again