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saamm_mm Student
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HP 4t envy windows 7 ultra book black screen :(

bought an hp 4t envy windows7 ultra book but it won't start up

 

 caps lock blinks ,

f5 and f12 buttoms lights up

 but i have a black screen

nothing else happens

been like this for a few weeks now i tired calling it in and going to the storebut their no help

 

 

sooo if anyone can please help !!!! ill be so greatful <3

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