Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that the warranty information on HP support assistant is incorrect and you are unable to find the model of your computer online.
I’d love to help!
I recommend you to contact phone support to get the warranty information updated as per your purchase receipt or else there is an option in HP support assistant to dispute the warranty and follow the on-screen instructions.
Please refer to the below link on how to find the model and product number of your computer.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
The_Fossette I am an HP Employee
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