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    Fix Windows 10 Update Issues

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HP Advisor Alert

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I have an "HP Advisor Alert" box in the lower right corner that is frozen and won't close, move, or otherwise allow activity. The message on its starts, "This package provides an updated version of the HP Advisor software for the supported PC models and operating systems. The HP Advi. . ."

 

Can anyone help me remove this frustration?

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@DJB585 wrote:

I have an "HP Advisor Alert" box in the lower right corner that is frozen and won't close, move, or otherwise allow activity. The message on its starts, "This package provides an updated version of the HP Advisor software for the supported PC models and operating systems. The HP Advi. . ."

 

Can anyone help me remove this frustration?


Restart the notebook, then once it's restarted you'll need to close the HP Total Care Advisor by right-clicking the icon for it in the task tray and selecting exit.  Then go to the start menu and run the HP Update program (found under the HP folder or by typing Update into the start search)

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Just to say thanks for this solution.  I've been suffering with this problem for about 3 weeks, but "the box" finally moved to the middle of the screen, and was obscuring text and action buttons.  However, the box also interfered with the accessibility of the HP Total Care Advisor task tray, which was visible, but unresponsive.  So, I just ran the HP Update programme, and 3 recognisable "problems" were listed, and up-dates reinstalled.  I then resarted the computer, and hey-presto, back to normal.  What a relief.  Many thanks

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I tried doing that and the update found nothing to update.    After restarting it again the HP Advisor Alert message returns.    any other suggestions?      

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So sorry it didn't work for you.  I'm afraid I have no other experience to share on the subject.

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I am also having a problem with the hp advisor alert a message pops up that says "6 recommended alerts" and when i press on the message it is frozen. Also the hp advisor dock does not function properly and the "pc alerts" option does not open. Can you please help? any help could be useful

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I have a message in the RH lower corner of the screen from HP Advisor Alert with 4 Alerts showing but the box is frozen. How do I get rid of this or disable HP Advisor?

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I do not want HP Netflix on my machine  Yet, HP Support Advisor keeps sending me these urgent alerts to install it.

 

How can I get make it understand that I am not going to install Netflix so that it will stop sending the urgent alerts? 

 

 

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