• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-27-2015 08:38 AM

HP Recommended
Product: Pavilion p045tx
Operating System: Microsoft Windows 8.1 (64-bit)

I had Windows 10 installed and running fine. Yesterday, i restarted the notebook and i got a black screen before the boot. The boot logo didn't even show up. After  a few hours, I got it working and it booted normally but the HP boot logo was stretched vertically and the resolution of BIOS screen wasn't fine. Everthing in Windows was fine though. I updated the BIOS but the logo got screwed even more. I tried downgrading to Windows 8.1 but it didn't do any good. I tried installing some older versions of BIOS but it didn't work too. 

This is how the boot logo shows up
DSC_0324.JPG



This is the BIOS screen. See the resolution.
DSC_0331.JPG


I've tried the Quick diagnostic tests and everthing seems fine. Windows is fine. Windows resolution is perfect and there are no problems with the graphics.

3 REPLIES 3

‎10-28-2015 12:04 PM - last edited on ‎03-15-2017 03:13 PM by HP Administrator

HP Recommended


Hi @AntiSaby,

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion 15-p045tx Notebook and issues with the BIOS or start screen. I recommend to restore the BIOS defaults.You could restore the BIOS with this document selecting the reloading the BIOS default settings. That way it will look at the Hardware installed on the Notebook.


Please let me know how this goes.

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

‎10-29-2015 07:33 AM

HP Recommended

Thank you for replying. Reseting the BIOS settings to default was the first thing i did. It didn't do any good though. I've tried installing older versions of BIOS too but It's still the same.

‎10-29-2015 08:09 AM

HP Recommended

 

Hey @AntiSaby,

 

Here is a link from Microsoft that shows you how to change the Splash screen.

 

If that does not help you might want to consider a Refresh.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.